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Monday, October 14, 2013

Important Changes to the FCC’s Revised Robocall Rules Become Effective on October 16, 2013 – Are You Ready?

By ABIA Outside Counsel Chrys Lemon and Adam Maarec, McIntyre & Lemon, PLLC

The Federal Communications Commission (FCC) has authority under the Telephone Consumer Protection Act (TCPA) to issue rules governing telemarketing by banks, insurers, insurance agencies, and their administrators. In February 2012, the FCC revised its telemarketing rules with respect to the use of autodialers and prerecorded telemarketing calls. The revised rules require prior express written consent to make autodialed or prerecorded phone calls to wireless numbers. For telemarketing calls to residential lines, however, prior written consent is only required for prerecorded phone calls (not autodialed calls). These revised rules become effective October 16, 2013.

Click here for a members only summary of the FCC’s revised robocall rules. If you are having trouble logging on or you are with a member that in not a bank, please contact us and we will email you a copy.

ABIA members may access a wealth of compliance information - including our flagship Compliance Handbook on our compliance page. If you need help logging on please contact us and we will be happy to assist you.