The FDIC is hosting two (2) conference calls next week to discuss the social media guidance.
Social Media & Consumer Complaints:
Consumer complaints and their role in banks' compliance management systems
Wednesday, December 18, 2013
2:00 p.m.to 3:30 p.m. (EST).
FFIEC social media guidance:
Presentations by FDIC staff and staff from other bank regulatory agencies.
Thursday, December 19, 2013
1:00 p.m.to 2:30 p.m. (EST).
In anticipation of the calls, FDIC is encouraging institutions to submit questions prior to the teleconferences by sending an email to BankerTeleconference@fdic.gov.
See details of the calls.